1. This Privacy Policy ("Policy") describes how Safe Vest Investment Platform ("Safe Vest," "we," "us," or "our") collects, uses, and protects the personal information of our users ("you") when you use our website, mobile application, and related services (collectively, the "Services").

By using our Services, you consent to the collection and use of your personal information as described in this Policy.

1. Information We Collect

We collect information to provide and improve our Services. The types of personal information we may collect include:

• Information you provide to us directly:

  • Contact and Identity Information: Your name, email address, phone number, and physical address.

  • Financial Information: Payment details, transaction history, and information related to your investments.

  • Account Information: Your username, password, and profile preferences.

  • Verification Information: Documents or data required to verify your identity and comply with legal and regulatory obligations.

• Information we collect automatically:

  • Device and Usage Information: We may collect information about the device you use to access our Services, including your IP address, browser type, operating system, and unique device identifiers.

  • Transaction Data: We track your investment activities, deposit and withdrawal history, and other transactional data on the platform.

  • Website Usage Data: We use cookies and similar tracking technologies to collect information about your interactions with our website, such as pages visited, time spent, and referral sources. This helps us understand how our Services are used and how we can improve them.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Services: To operate and manage your account, process transactions, and provide you with access to our investment plans.

• To Improve and Personalize Your Experience: To enhance the functionality of our Services, develop new features, and tailor your experience based on your investment activity and preferences.

• For Communication: To send you important updates about your account, transactions, and our Services. We may also use your information to send you marketing communications and newsletters, from which you can opt out at any time.

• For Security and Fraud Prevention: To verify your identity, protect your account from unauthorized access, and prevent, detect, and investigate fraudulent or illegal activities.

• To Comply with Legal Obligations: To meet our legal and regulatory requirements, including "Know Your Customer" (KYC) and Anti-Money Laundering (AML) obligations.

3. How We Share Your Information

We do not sell your personal information to third parties. We may, however, share your information in the following circumstances:

• With Third-Party Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate our business, such as payment processors, data analytics providers, and security services. These third parties are bound by strict confidentiality obligations and are only authorized to use your information as necessary to perform their services for us.

• For Legal and Regulatory Reasons: We may disclose your information if required by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

• With Your Consent: We may share your information with your explicit consent or at your direction.

4. Data Security

We are committed to protecting your personal information. We implement robust security measures, including advanced encryption, secure servers, and multi-factor authentication, to safeguard your data from unauthorized access, loss, or misuse. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Correction: You can access and update your account information at any time through your dashboard.

• Opt-Out: You have the right to opt out of receiving marketing and promotional emails from us by following the unsubscribe link in those emails.

• Data Deletion: You may have the right to request the deletion of your personal information, subject to our legal and regulatory obligations.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@safevestbd.com